No one uses voicemail in India and the concept of missed calls

As you might have read, cell phones are being adopted at an incredible pace in India. Everyone has a cell phone and is always using it. One thing I realized very soon after getting to India was that no one has voice mail for their cell phone. And people don’t even get the concept of voicemail and its advantages. After vigorously evangelizing voicemail for a few days, I started getting used to not having voicemail, and even appreciating the advantages of not having voicemail.

Gleaned from my various discussions about voicemail, the Indian point of view seems to be:
-You can always send a SMS instead of a voicemail.
-SMS is less intrusive, people can respond if and when they want to. Or not respond.
-When people make a call, they want to talk to you directly – they are looking for synchronous voice communication. Voicemail does not help with that – even a long, chatty message does not. You might as well SMS and set up a time to talk.

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Back in the Bay Area, resolutions for 2007

I got back to the Bay Area on the 4th after spending more than a month in New Delhi. I had a really good time working in our New Delhi office and travelling around Northern India. It was the first time I spent more than a week working in India ever (I left India as a student, so never did a job there). It was interesting getting used to working life there. Our Delhi office is a fun place to be, full of energy. If you are in Delhi and want to visit, give a shout.

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