Why flock makes sense

I don’t generally get involved in these web2.0 brouhahas, but Flock has been on my mind recently. The most round of criticism comes after the release of Performancing a cross-platform browser plugin for Firefox that makes Flock pointless.

I was initially excited then skeptical of Flock, but it was at a talk about FireFox recently that I decided that Flock makes sense. Blake Ross and Asa Dotzler talked about how they had managed to create simple software in an open-source geek culture (not known for simple software). What struck me was that their method primarily seemed to be about having a small team that worked as gatekeepers keeping the non-essential stuff out. I am simplifying, but I have thought a fair bit about how to make usable software in an open source culture, and their method was definitely what I would term the “gatekeeper model”.

They also talked about Firefox’s current main challenge, which is to move beyond early adopters, and some early majority and go after more of the Internet Explorer crowd. Strategically, Firefox will be focused on a simple experience that is similar, but compares well to Internet Explorer. That is Firefox’s main battle especially with renewed efforts of Microsoft with IE.

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Upcoming talk on creating simple software in a geek-driven culture (the Firefox experience)

Terry Winograd runs an excellent series of talks on HCI at Stanford. This Friday, he is featuring a talk by Blake Ross and Asa Dotzler of the Mozilla foundation. This is a topic I have discussed in numerous discussions with my open-source friends – how Firefox does it (create user-friendly software), and how other open-source projects can learn from it? I look forward to finally learning more. More information about the class here. And here is the title and abstract:

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Here comes the second open source usability sprint: this time its extreme

Next week I will be participating in the second open source usability sprint. It’s my second, and I am glad to do what I can, to promote usability in open source software. It’s also a welcome break from regular consulting work. This time, Eugene, Gunner and Katrin (from Aspiration Tech) are shooting for extreme usability. I am not quite sure what that will end up meaning in practice, but it should be interesting working that out. Thats partly what I enjoy about these sprints – going in without any preconceptions and collaboratively working out how someone with HCI skills can best contribute to open source software.

If this topic interests you, you might be interested in my writeup of the previous sprint.

How to build a software product on the cheap: Open Source + Usability

Joe Krause recently wrote that “Its a great time to be an entrepreneur“. Yes, it is. Joe talks about cheap hardware, free infrastructure software, cheap global labor markets, and search engine marketing. There is another reason that its a great time to be an entrepreneur – an excellent example of which is Joel Spolsky’s latest project: CoPilot.

Take a good open source software. Something really useful. Something well built, that solves a real problem. Something like VNC. You can take your pick from the many flavors of VNC – Tight VNC, Real VNC, Ultra VNC …- . There is no better way to share your screen with someone – if you are willing to deal with the usability problems that come with it.

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Open Source Usability: The birth of a movement

The last few months have been an exciting time for open source usability. Here is a first hand story of what has been happening, some photographs and reflections.

This article is divided into three parts.

Part 1: Some recent developments
Part 2: The issues around open source usability
Part 3: Why you should care, and how to get involved

I first became interested in the usability of open source software (or the lack of it) while still at UC Berkeley around 2000. I did some work (actually my students did the work!). In the process, I also, met others interested in the topic such as Nancy Frishberg. But I was soon convinced that it was a wasted effort – open source developers did not really understand what usability had to offer, and it was difficult for a UX (User Experience) professional to have much impact.

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Usability comes to open source!

No, I am not kidding. Tomorrow is the start of the usabilty sprint in San Francisco. Its a three day event bringing together developers from open-source projects, and several usability professionals.

“In a hands-on clinic format, usability practitioners will work with open source developers and users to make software more intuitive and user-friendly. A number of free/libre/open source (FLOSS) projects, including several nonprofit e-advocacy applications, will be part of the working sessions, putting usability principles to the test.”

Participating projects are

The sprint is the brainchild of Aspiration Tech and Blue Oxen Associates. Eugene Eric Kim from Blue Oxen will be speaking at the upcoming BayCHI about the sprint – so come by to hear all about it next month.

Apart from the participating projects, there are a number of observer projects. Its great to see this sort of interest in usability from open source developers and am thrilled to be part of this event. Hopefully, this will lead to the development of methods and means for usability practices to become an integral part of open-source software development.

For me, this will be a welcome break from consulting projects. Look out for updates posted from the sprint itself.

30-day program to quit Microsoft Office

Some time back I had tried to switch over to StarOffice and recorded some of my thoughts and problems during the period. Since then I have received some emails asking me what happened: Did I finally switch to StarOffice after the thirty day trial period or not? The answer is neither Yes nor No. Real life is always more complicated than plain black or white. Its always a shade or gray. Read more to find out.

I feel like a Mac owner

Whenever I give talk, I am glad about having a laptop with Windows OS and MS applications. Setting up my laptop for projecting is a breeze compared to the kind of problems Mac owners face. Well, I am going to give a talk on Friday. The organizers wanted to know the type of computer and software I would be using, and balked when they heard that I use StarOffice.

I know technically it does not matter what software I am running. The issue is the hardware/OS. But its making the organizer nervous. So here is my solution: I will create my talk with StarOffice presentation, will take it to another computer that has MS Office and save it as a pack and go presentation. Hopefully I will be able to play that on my computer easily. (this has been the first real hurdle that I have faced)

I cannot figure out FTP on StarOffice

I think StarOffice allows you to ftp documents. However, I cannot figure out how. I checked the menu options and all the icons. When I went to the the help system, it gave me an option to search. Search does describe how to ftp. It tells you to drag and drop documents from your ftp server, and to use the “beamer”. All these actions, presuppose that one has an opened an ftp connection within StarOffice which I cannot do. I did learn something: that “beamer” is a dockable window in the main StarOffice window. Wish they would have more intuitive names.

Oh well, back to Absolute FTP. This is not really a strike against StarOffice since I was not able to ftp within MSOffice as well.